How long will my order take to ship?
Generally, orders ship within 1-4 days excluding Sundays. Prints can take up to a week. I am a one woman business, so everything is packed and shipped by me. Orders including pre-order items are held until all items are ready to ship.
Do you ship internationally?
I am presently only shipping to United States though my website. However, if you are international you can order from my Etsy shop here. If you are international and only want a small flat item such as a sticker, or a card, you can contact me directly by e-mail for cheaper shipping rates than my Etsy without tracking. (The only reason I have Etsy is to reach new people and to ship internationally. If you are within the United States it is cheaper to shop directly through my web store.)
How long will my order take to arrive?
I am based in Austin, Texas. Depending on your location orders take 2-5 business days. All orders are shipped with tracking though USPS. If you are experiencing delays or your order did not arrive please contact your local post office as soon as possible and report it missing to increase the likelihood that they will find your package. I am not responsible for packages that are lost or stolen are not in my control.
Returns
Please see item info to make sure you are getting the correct sizes or contact me with questions. Items are not returnable at this time with the exception of shirts purchased though my website, buyer is responsible for return shipping costs. Items must be returned unworn, unwashed, and undamaged. If it is returned damaged, or washed or outside of 14 days without permission you will not receive a refund. I must be notified that you wish to return the shirt and must be shipped back within 14 days.
If you have questions please feel free to reach out to me by e-mail. If it is a question regarding your order, please include your order number and I will get back to you as soon as possible: jeriraeart@gmail.com
Thank you!
x Jeri